Abstract

Seven-Eleven has expanded into Europe, but not Germany-the largest market in Europe. This case describes the German retailing environment, shopping behavior, and the competition. The primary question this case addresses is whether 7-Eleven could succeed in Germany given the cultural environment, e.g., the limited shopping hours. Other topics include the need to adapt to local culture and environmental factors such as labor laws, limitations on facilities and parking, and the local competition.

 

Teaching
Introductory discussion of regional culture plus language issues when entering a new market; develop sensibility to the importance of assumptions and perceptions and the impact of cultural differences on business decisions. For introductory course in international marketing, franchising, or for a business German class (in German) or a course on German/European business culture.

Case number:
A12-03-0020
Subject:
Marketing
Year:
Setting:
Germany
Length:
7 pages
Source:
Library